Shipping policy

Last updated: [27th Aug, 2026]

Every ASI order ships directly from our manufacturing unit in Jalandhar — no middlemen, no marketplace mark-ups. We currently deliver across India only.

Shipping at a glance


 Dispatch

Within 48 business hours (Mon–Sat)

Delivery — metro cities 

3–5 business days after dispatch

Delivery — rest of India 

5–8 business days after dispatch

Shipping charge 

FREE above ₹999 · below ₹999, shown at checkout

COD

Available up to ₹2,500 · ₹80 handling fee, waived when you pay online

Tracking

[Track Order] page + link on email & WhatsApp
at dispatch


Order processing

  • Orders are processed and dispatched within 48 business hours of confirmation (Monday–Saturday, excluding public holidays).
  • COD orders are dispatched only after a quick automated confirmation on WhatsApp/SMS. COD orders that remain unconfirmed for 48 hours may be cancelled.

Shipping charges

  • FREE shipping on all orders above ₹999.
  • For orders below ₹999, the exact shipping charge is calculated and displayed at checkout before you pay — no surprises. 

Cash on Delivery

  • COD is available on orders up to ₹2,500; higher-value orders must be prepaid.
  • A COD handling fee of ₹80 applies — waived entirely when you pay online. The COD fee is non-refundable and is not adjusted against exchanges.
  • COD availability depends on your pin code and is shown automatically at checkout.
  • Repeated refusal of COD deliveries may lead to COD being disabled for your address.

Tracking your order

Track any order, any time, on our [Track Order] page — just enter your order number. A tracking link is also sent to your email and WhatsApp the moment your order is dispatched, and our AI assistant can pull up your order status 24×7.

Address accuracy & failed deliveries

  • Please double-check your address and phone number at checkout. Orders returned to us due to an incomplete address, unreachable phone, or refusal of delivery can be re-shipped only after payment of re-shipping charges.
  • If your package looks damaged or tampered with at delivery, do not accept it — and report it the same day with photos at support@asiplanet.com or on WhatsApp.